Home Troubleshooting Clear Browser Cache

Clear Browser Cache

Last updated on Feb 11, 2026

Description

If aiFind or other plugins we work with are updated, it may be necessary to clear your browser cache.


Step by Step: Google Chrome

Click the icon (sliders) in the top left next to the address bar.

In the popup, click on “Website settings”.

Then click the “Clear data” button on the right side of the website.

Confirm the action by clicking “Clear”.


Step by Step: Other Browsers

Google Chrome: Click here

Microsoft Edge: Click here

Safari: Click here


Background Information

Caching issues may occur if your browser has stored data (cookies) that have become outdated, usually as a result of software updates in aiFind.


Tips & Tricks

We recommend using Google Chrome, as it offers the highest compatibility with all features in aiFind.

On Windows, you can perform a hard refresh while the browser is open by pressing “Ctrl” + “F5”. This forces the website to reload all data.

Please contact us immediately if you experience any issues while clearing your cache or if you are using a different operating system.