Home Troubleshooting Clear Browser Cache

Clear Browser Cache

Last updated on Feb 17, 2026

Description

From time to time, aiFind may not display the latest information or data. This can also lead to error messages. Clearing your browser cache usually resolves this issue.

Getting Started

Open aiFind in your browser.


Step by Step: Google Chrome

  1. Click the lock icon next to the address bar (top left).

  2. In the popup, click “Site settings.”

  3. Click “Clear data” next to the website.

  4. Confirm by clicking “Delete.”

Alternatively, click here for instructions.


Step by Step: Other Browsers


Background Information

Caching issues can occur when your browser stores data (cookies) that become outdated—often due to software updates in aiFind.


Tips & Tricks

  • We recommend using Google Chrome, as it offers the best compatibility with all aiFind features.

  • On Windows, you can perform a hard refresh by pressing Ctrl + F5 while the browser is open. This forces the website to reload all data.

  • Please contact us immediately if you have trouble clearing your cache or if you are using a different operating system.